Advancing Performance Excellence: Baldrige 201 -- Mar 22 & 29 Online Workshop

Baldrige 201 builds off of Baldrige 101 (Principles of Performance Excellence, which is offered many times a year) by exploring deeper the Baldrige Framework and the Baldrige Criteria for Performance Excellence.  It is a requirement for Evaluators for the Performance Excellence Award, but it is open to all leaders and professionals wanting to learn more about how Baldrige can improve outcomes, optimize results, and promote better alignment in any organization.

The Baldrige framework provides a systems perspective for continuous improvement and advancing performance excellence. The Baldrige “Criteria for Performance Excellence” reflects the leading edge of validated management practice, against which any organization can measure itself to identify and prioritize improvement opportunities.

The workshop will explore:

• the Baldrige Criteria at a deeper level, helping attendees understand the roughly 270 questions within Baldrige (each representing a process and each representing a best practice of high performing organizations)
• the  Baldrige Scoring Guidelines, which represent a maturity rubric that helps leaders better understand their organization’s strengths and improvement opportunities
• how to identify key factors within any organization – those environmental factors that organizations must understand and/or be responsive to in order to ensure high performance
• the fundamentals of evaluation, including identifying strengths and improvement opportunities against the Baldrige Criteria, writing feedback comments, evaluating results/outcomes (for Evaluators, additional on-line modules will go into more depth on each of these topics).

The workshop will also explore changes in the 2022 Baldrige Framework, such as organizational resilience; inclusion & equity, and digitization (Fourth Industrial Revolution, artificial intelligence).

Facilitators are Jean Bronk, former PEN Judge (and of Mortenson Construction, retired), Nancy Hoglund (Hoglund Coaching), Brian Lassiter (PEN president), and other PEN volunteers.

The workshop is split into two half days: Mar 22 & 29, both 8:00AM to 12:00PM CT.

Cost for the two half-days is $325 for members ($650 for non-members). Discounts available for teams of 3-4 from the same organization registering at the same time ($300) as well as teams of 5+ ($275).  For those becoming Evaluators and who have participated in Baldrige 101 within the last two years, cost is $275 (and combined, this fully satisfies the first year Evaluator cost of $600).  Second year Evaluators are the stated fees above, and third year (and beyond) Evaluators are no charge.  One copy of the Baldrige “Criteria for Performance Excellence” book ($30 value) is included if you didn't already receive one as part of Baldrige 101.

Don’t miss the great opportunity to learn about what drives performance excellence in any type of organization — businesses, schools, hospitals or senior care, nonprofits, or governmental agencies!