The Performance Excellence Network — in partnership with the Wisconsin Center for Performance Excellence and the Iowa Quality Center and in cooperation with the Greater Rochester NY Quality Council — is pleased to host an online webinar discussion on Thursday, October 30: “Courageous Communication: Conquering Conflict & Difficult Conversations.” The session will be facilitated by Emily Roberts of Lakeland Care Plus.
In this discussion, Emily will help you as leaders understand your unique approach to conflict management, equipping you with effective strategies to transform challenging conversations into opportunities for constructive dialogue and stronger relationships. Specifically, the session’s objectives are:
- Acquire a solid understanding of conflict dynamics within the workplace
- Assess and recognize your personal approach to conflict, understanding its influence
- Expand conflict management techniques and formulate strategic approaches to navigate and resolve challenging conversations.
This session is Thursday, Oct 30 from 8:00-9:00 CT (optional networking and mingling 7:45-8:00), using Zoom MEETING. Grab your coffee and breakfast, and join us for a rich discussion. Free for PEN/WCPE/IQC members; $20 for non-members.
Can’t make it live but interested in the content? Register anyway: all registered attendees get a link to the recording after the session!
United States
| Member Event Fee -- Online | $0.00 |
| Non Member Event Fee -- Online | $20.00 |
Event - Zoom Details
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