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Systems by Design: Making Improvement & Change Stick — Jan 15 Rochester Workshop

Registration is closed. This same workshop will be offered later in 2019 in the Twin Cities! Check back later (or email to get notified of dates).
 Registration is closed for this event
Most managers can use improvement tools and methods to achieve results, but they experience difficulties (including pushback) when they try to spread the improvement effort across the organization. This commonly results in a reaction that the improvement is the “flavor of the month,” where employees will wait to see what the “next one, new, wonderful thing is that we must all follow.” The Performance Excellence Network is pleased to announce a special full-day workshop Tuesday, January 15 in Rochester: “Systems by Design: Making Improvement & Change Stick.” The workshop will be facilitated by Mike Stoecklein, Partner, Institute for Enterprise Excellence (IEX) and is intended for leaders and professionals who wish to learn how to design and adjust systems/processes that will deliver sustained desired outcomes AND drive ideal behaviors. Facilitator Mike Stoecklein, Institute for Enterprise Excellence (IEX)

Participants will practice on the design and redesign of systems using the IEX “System Template” approach.  For a short video on how Mayo Clinic Franciscan LaCrosse has been adjusting a variety of systems in their organization using this approach, visit here.

In the workshop, participants will learn (and practice) how to design or redesign processes and systems at a department or unit level, using some of the following systems:


  • Strategy alignment
  • Visual management
  • Communication


  • Training
  • Coaching
  • Idea Sharing


  • Problem Solving
  • Standardizing
  • Waste walk

Learning Outcomes:

  • Identify system components and their interconnections – See the Whole.
  • Design a framework for a system – The System Standard.
  • Go and See current systems to compare gap and identify strategic adjustments
  • Build capability to design or adjust systems in order to drive ideal behaviors AND ideal results.

Workshop will also explore how the principles of Lean and other useful methods fit into systems (re)design.   A full course outline is here: IEX systems by design course Information Sheet – PEN 2019.

January 15th, 2019 9:30 AM   through   5:00 PM
WoodLake Meeting Center
210 Woodlake Dr
Rochester, MN 55904
United States

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Event Fee(s)
Member Event Fee $ 325.00
Non Member Event Fee $ 650.00
Teams of 3-4 same organization registering same time, ea. $ 300.00
Teams of 5+, same organization registering same time, ea. $ 275.00
Premium Members $ 0.00

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